When it comes to feeding families in need, Altius Foundation – a social action non-profit in Spain – knows that every resource is precious. That’s why it partnered with Amazon and Amazon Web Services (AWS) to develop a new tool that digitises and automates much of the foundation’s processes for receiving and distributing goods. Developed through AWS’ pro bono Giveback programme, the tool has helped Altius improve its delivery service for families, with reduced waiting times and more capacity for counselling and supporting those in need.

The partnership doesn’t end there. Amazon and AWS have worked with Altius Foundation on food donation since 2003, and today, they deliver 4,000 kilograms of food from Amazon Fresh per week. According to María Baquedano, Head of Insight, Innovation and Social Impact, Amazon Spain and Portugal:

‘At Amazon, we believe that access to food is a fundamental right. This is why we work with organisations worldwide that fight food insecurity. Our collaboration with Altius Foundation is one of our most comprehensive and advanced programmes globally, pioneering in many ways.’

In 2024, the partnership enabled the delivery of more than three million meals to families in need. Along with assistance in food delivery and inventory management, Amazon and AWS also offer vocational training at Altius Foundation through programmes such as AWS re/Start, an initiative focused on reskilling those without employment and connecting them with companies.

Amazon and AWS expanded their collaboration with Altius Foundation during the October 2024 floods in southeast Spain, which led Amazon to mobilise its European Disaster Relief Hub, regional distribution network and dozens of employee volunteers. Together with Altius Foundation, the company set up a humanitarian aid centre in Valencia in just 48 hours, enabling volunteers on the ground to quickly receive and distribute essential supplies to non-governmental organisations, neighbourhood associations and local councils. In total, Amazon donated 265,000 essential items and facilitated the delivery of more than two million items donated by institutions, companies and citizens from all over Spain, covering more than 500,000 kilometres in the process.

In difficult situations, Amazon’s strengths are a fit for Spain’s needs. As explained by Jorge Gómez Martín, co-lead of Amazon’s relief efforts in Valencia:

‘Amazon has logistical capabilities, inventory, technology and a close relationship with the organisations supporting the community. That’s why, when a natural disaster like the one we’re seeing here in Valencia occurs, we mobilise quickly to help affected communities.’